At Outdoor Living & Exteriors we have several Goals
First Goal
Educate you on your situation and have several different options available that would be a permanent solution for that problem.
So many times, this step is skipped by companies because there concern is to sell you what they offer, since we offer several options, we are open to find you the best solution for you, not us. Our Home Consultants are trained in every aspect of the process including installation; therefore, we truly know what to do in every situation, most companies send salespeople that have no clue how to install.
Second Goal
Work this solution into your budget. We do this by listening to your needs, not ours, and find that solution.
This may sound basic, but most companies only offer one brand for their solution, say they are certified, and convince you its best for you, and never care about what’s important to you. We truly listen to your needs and found our homeowners appreciate this approach.
Third Goal
Make sure that the solution agreed upon is exactly what happens.
We do this by assigning ONE Home Consultant to your project from start to finish, that’s right, ONE Home Consultant from the initial consultation to final install, we will say it again, ONE Home Consultant. Before we leave your home or even deposit your deposit check we will have the product reserved, the tentative delivery date of products and tentative install date, BEFORE WE LEAVE YOUR HOME! This is as close to a flawless system ever created in the home improvement industry.
Fourth Goal
Ensure satisfaction.
Our Certified Home Consultant will visit you upon completion of the project to go over the solution in every aspect. Once it is verified by you, then we ask for final payment. Why is this important? If you’ve done a home improvement project before you will know its normal to NEVER see your salesperson again after the sale. Our Certified Home Consultant will make sure you are happy every step of the way.
Before we ask for final payment your Certified Home Consultant will offer you a completion certificate. Once we've walked through the job with you and verified your happiness, we ask you to authorize that form and make final payment. This is the absolute guaranteed way of assuring you will be happy with the job.
Outdoor Living & Exterior Pledge
Outdoor Living & Exterior pledges to you that we truly will give you the best home improvement experience ever at a reasonable price and to give you a home improvement journey like no other.
If you're looking for the pinnacle of home improvement experiences at a competitive price, schedule your FREE Home Consultation today!